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Saturday, November 04, 2006

ARGH!!! Indians!

I HATE INDIANS!!!

Ok, granted, not all indians are jerks & (I cringe to use this word but my vocab is limited) bitches. I've got nice indian friends (e.g. Vidhya!!! =D), but indian strangers are just too crap. I'm sorry if this sounds racist but I'm just venting my anger.

For example, when cycling on a sidewalk, I ring my bell from about 30m away, all the way till I'm about to touch their butts, yet, they don't even turn around or budge or step aside. Is my bell not Tamil? Do bell rings even have a language?! Grrrr...

K, there're many more unpleasant experiences but I shall only mention this specific one so I don't waste too much time:

My plan, TurboCharge, goes like this. I buy $30 of credits and I receive $120 value when I top up my pre-paid mobile. Last semester, there was an offer for students to sign up a TurboCharge plan before April or March, and we get 400 free SMS to any network. So I did! And I've been having 400 free SMS forever! Until now. The charges became erratic! I realised SMSing to other networks or to contract mobiles will cost me 25c. But SMSing Melisa, who's also on TurboCharge, was free 2 nights ago! I know because I checked my balance after a few experimental SMSes... But that's ok, coz just recently, the $120 got split into $30 real credits & $90 bonus credits. So I thought maybe I just ran out of Bonus Credits. Ok lor. But just now, I finished up my remaining credits when I was SMSing Melisa again! It's supposed to be free!

Puzzled, I called the Optus Customer Service. This silly indian lady whose name I couldn't catch (who's name could u catch on the customer service?) said I never had any offer on my account. No free time, no free SMS. I was like, I've had it for the past more than half year, hello, what do u mean I never had any offer? Then she was like, "I don't have any records of any offers you have," in an irritating annoying accent. Then ok, nvm. Pissed already. I asked more about roaming & credits expiry. According to her, credit expiry means my credits, no matter how much I'm left with, will go down to $0 after the 30-day expiry of TurboCharge. I told her that I had the experience of not topping up prior to expiry, but my credits became what's left of $120 divided by 4 (some calculation that you will understand if u think abit), not $0, but she said, again, in that accent & condescending tone, "No no no, your credits will become zero." Feel like slapping her can!

Ok... I've reached the end of my textual descriptive ability. Bottomline is that I'm REALLY pissed with the customer service of Optus. This isn't the first time. I'm gonna boycott Optus.

EVERYBODY! DON'T GO ON OPTUS!!! NOT PREPAID, NOT CONTRACT, NOT FIXED LINE, NOT EVEN INTERNET!
K, this is like, so childish can. -.-

"Unleash the child within..."

Love me if you dare... 12:13
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